Backup & Disaster Recovery
Because OneDrive sync is not backup.
Most small businesses assume their data is backed up. It usually isn't. OneDrive syncs files between devices, but if a file is deleted, encrypted by ransomware, or corrupted, the sync propagates the problem everywhere. That's not backup — that's replication.
Real backup means an independent copy of your data, stored separately, encrypted, versioned, and tested regularly. It means being able to recover a single email from three weeks ago, or restore your entire Microsoft 365 environment after a ransomware attack, or get a replacement laptop fully operational in hours instead of days.
We set up automated backup and disaster recovery for small businesses across London. Everything runs in the background with no input from your team. And we test restores regularly — because a backup you've never tested is a backup you can't trust.
Why It Matters
60%
of small businesses that lose their data shut down within 6 months
21
days — average downtime after a ransomware attack for businesses without proper backup
1 in 3
businesses have never tested whether their backups actually work
What We Back Up
Microsoft 365 Data
Emails, calendars, contacts, OneDrive files, SharePoint sites, and Teams data. Microsoft doesn't back these up for you — if someone deletes a mailbox or a file passes its retention window, it's gone. We back it all up independently with point-in-time recovery.
Endpoints & Devices
Critical data on laptops and desktops, backed up automatically to the cloud. If a device is lost, stolen, or destroyed, we restore everything to a replacement device — your team is back to work the same day.
Server & Application Data
For businesses still running on-premise servers or line-of-business applications, we configure automated backup with encrypted off-site storage. Full system images, not just file-level backup, so recovery means spinning up the whole environment.
Our Approach
Automated and encrypted. Backups run automatically on a schedule — daily for most data, more frequently for critical systems. Everything is encrypted in transit and at rest. Your data never sits unprotected.
Stored separately. Backup data is stored independently from your primary systems. If your Microsoft 365 tenant is compromised, your backups aren't. If ransomware encrypts your devices, your backup copies are untouched.
Tested regularly. We run test restores on a schedule and report the results. You'll know your backups work because we've proven it — not because we assumed it.
Fast recovery. Granular recovery means we can restore a single email, a single file, or an entire mailbox. Full environment recovery gets your business operational within hours, not days or weeks.
Frequently Asked Questions
No. Microsoft provides infrastructure redundancy (their servers won't lose your data due to hardware failure) but not backup in the traditional sense. If a user deletes emails, if data passes its retention period, if an admin accidentally wipes an account, or if ransomware encrypts your files — Microsoft's protection doesn't cover you. You need independent backup.
Typically daily for email and file data, with the option for more frequent snapshots for critical systems. We configure the schedule based on how much data you can afford to lose — if losing a day's work is unacceptable, we increase the frequency.
Individual files and emails can be restored within minutes. A full mailbox recovery typically takes under an hour. Full environment restoration depends on the size of your data but is measured in hours, not days.
Our backup copies are stored separately from your production environment and are immutable — ransomware can't reach or encrypt them. If you're hit, we isolate the affected systems, wipe them, and restore from the last clean backup. Combined with our cybersecurity services, we both prevent and recover from attacks.
Backup is typically included as part of our managed IT packages, or available as a standalone service. The cost depends on the volume of data and frequency of backups. Get in touch for a quote based on your specific setup.
Is your data actually backed up?
We'll check your current backup situation and tell you exactly what's protected and what isn't.