Remote IT Support for UK Businesses
Based in London. Supporting small businesses across the United Kingdom. Everything your team needs, delivered remotely.
Most IT support doesn't need someone sitting at your desk. Microsoft 365 administration, cybersecurity configuration, device management, user onboarding, monitoring — it's all done remotely. The only thing that changes when you're outside London is the postcode.
We built Senri to support small businesses with 1 to 50 staff. That means you get a team that knows your setup, responds in minutes, and speaks plain English instead of jargon. No call centres, no ticket queues, no being passed between departments. Just people who know what they're doing.
Whether you're a law firm in Manchester, a charity in Bristol, or a school in Birmingham, you get the same service as our London clients: properly configured Microsoft 365, enterprise-grade security, proactive monitoring, and under 30-minute response times. Month-to-month, no lock-in.
What You Get
Same Response Time, Wherever You Are
Under 30-minute response times for every client, whether you're in Edinburgh or Exeter. Most IT issues don't need someone standing next to you — they need someone who knows what they're doing, fast.
Microsoft 365, Properly Configured
We manage your entire Microsoft 365 environment remotely: email, Teams, SharePoint, OneDrive, user accounts, security policies, and licensing. Set up once, maintained continuously.
Cybersecurity Without a Security Team
MFA on every account, Conditional Access, endpoint protection through Microsoft Defender, email authentication (SPF, DKIM, DMARC), and data loss prevention. Enterprise-grade security configured and monitored remotely.
Device Management from Anywhere
Every laptop and phone enrolled in Intune, encrypted, and remotely manageable. We push updates, enforce security policies, and can wipe lost devices — all without touching them physically.
AI Automation That Runs Itself
We build custom workflows that automate your repetitive tasks: lead follow-up, document processing, client onboarding, reporting, and email triage. Set up remotely, runs in the background.
Onboarding and Offboarding, Handled
New starter? Fully configured laptop shipped to their door with email, apps, and access ready. Leaver? Access revoked, data archived, device wiped — same day, no loose ends.
How It Works
Free Assessment
We audit your current setup over a video call. You get an honest report of what's working, what's not, and what's at risk — no obligation.
Setup and Migration
We configure your Microsoft 365 security, enrol devices, set up monitoring, and migrate anything that needs moving. All done remotely, usually within a week.
Ongoing Support
Your team contacts us by phone, email, or chat when they need help. We handle everything from password resets to security incidents. Proactive monitoring catches issues before you notice them.
Frequently Asked Questions
Yes. Over 95% of IT support is delivered remotely — Microsoft 365 admin, security configuration, device management, monitoring, and helpdesk support. The only things that truly need on-site are hardware installs and office moves, and we can coordinate local engineers for those when needed.
For clients in London, we provide on-site visits when needed. For UK clients outside London, we have a network of trusted engineers we can dispatch for hardware work. But honestly, most businesses never need it.
Yes. Remote support response times are the same regardless of location. Our helpdesk sees your ticket the same way whether you're in London or Leeds.
We configure devices through Microsoft Intune. For new starters, we can either ship a pre-configured laptop directly to them, or enrol their existing device remotely. They sign in and everything — email, apps, security policies — is applied automatically.
We focus on small businesses with 1 to 50 staff. That's where we do our best work — big enough to need proper IT, small enough that a generic enterprise provider won't give you the time of day.
Ready to upgrade your IT?
Book a free 15-minute call. We'll give you an honest assessment with no obligation — works just as well over video.
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