IT Support for Marketing & PR Agencies

Marketing and PR agencies juggle a huge stack of tools: ad platforms, analytics dashboards, design software, CRM systems, and client reporting tools, often all at once and often across a mix of Mac and PC users. When these tools don't work reliably or don't talk to each other, campaigns slip and client relationships take the hit.

We provide managed IT support for marketing, PR, and communications agencies with 1 to 50 staff. That means managing your Microsoft 365 environment for email and collaboration, supporting the mix of Mac and PC devices most agencies run, and making sure your campaign and analytics tools stay connected and accessible without workarounds.

Large file sharing is a daily reality in this industry, with video content, design assets, and campaign materials that are too large for email attachments. We set up proper cloud storage and secure sharing solutions so sending a large file to a client doesn't mean relying on a random link that expires or a personal file-sharing account nobody's tracking.

Client data and campaign performance information often needs to stay confidential, particularly during pitch periods or ahead of launches. We configure Conditional Access, MFA on every account, and data loss prevention policies so sensitive client strategy and reporting data isn't shared outside your organisation by accident.

Our AI automation services are built around the repetitive reporting work that eats into agency time. We build workflows for automated client reporting from ad platform and analytics data, campaign performance summaries, content approval reminders, and meeting note summarisation. These connect to your existing tools and cut hours off manual reporting each month.

Based in London, we support marketing and PR agencies across the city and the wider UK remotely, with under 30-minute response times and month-to-month contracts that don't tie you down.